Livraison offerte à partir de 100€ d'achat
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1. Scope of application These General Conditions of Sale (CGV) govern the contractual relations between Hermès Boutique Online and its customers for the sale of products via the site . By using this site, customers accept these conditions in full.

2. Products The products available for sale are those listed on the website . Hermès Boutique Online strives to describe and present the items with the greatest precision. If errors or omissions occur, we encourage our customers to contact our customer service team for clarification.

3. Prices The prices of our products are displayed in euros and are valid at the time of ordering. Hermès Boutique Online reserves the right to modify its prices at any time but undertakes to apply the prices in force indicated at the time of your order. Prices shown do not include delivery charges, which are calculated and added to the order total at checkout.

4. Order Orders must be placed on the website . By validating his order, the customer declares to have read and accepted these General Terms and Conditions without reservation. The order confirmation, signifying acceptance of the offer by Hermès Boutique Online, is sent by email to the customer.

5. Payment Payment for purchases is made by credit card (Visa, Mastercard, American Express) or via PayPal. Payment is secured by an encryption system to protect all data related to personal information and means of payment.

6. Delivery Products are delivered within 7 to 10 working days from order confirmation. Hermès Boutique Online makes every effort to meet these deadlines; however, a delay does not entitle the customer to claim damages.

7. Right of withdrawal Customers have a right of withdrawal of 30 days after receipt of the products to return the items without penalty and without justification. Products must be returned in their original condition and complete (packaging, accessories, instructions, etc.).

8. Guarantee All products benefit from a legal guarantee of conformity and a guarantee against hidden defects, allowing customers to return products delivered defective or non-compliant. Hermès Boutique Online undertakes to reimburse or exchange products that are defective or do not correspond to the customer's order.

9. Responsibility Hermès Boutique Online is only responsible for the content of the pages it publishes. It is not responsible for indirect damages that may arise from the purchase of the products.

10. Disputes Any dispute relating to the interpretation and execution of these general conditions of sale is subject to French law. Failing an amicable resolution, the dispute will be brought before the competent courts.

Livraison gratuite Pour toutes commandes supérieures à 100€.
Retours Facile Le retour est possible dans les 30 jours.
Paiement sécurisé Vos Transactions sont Protégées.
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